Shipping Policy

Thank you for shopping with INLUXE Hair. Please review our shipping policy before placing your order.

Processing Time

Orders are subject to up to 14 business days for processing before shipment. Business days exclude weekends and holidays. Processing time is separate from the shipping time selected at checkout.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Time

Shipping estimates begin after your order has been processed and transferred to the carrier. 

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

If you notice an error, contact us immediately through our website. Address changes are not guaranteed once processing has begun. INLUXE Hair is not responsible for orders delivered to an address entered incorrectly by the customer. Additional shipping fees may apply if a package is returned and must be reshipped.

Returned or Refused Packages

Packages returned due to an incorrect address, failed delivery attempt, refusal, or failure to claim the package may be reshipped at the customer’s expense. Original shipping charges are nonrefundable.